Privacy Policy

This Privacy Policy explains how the online casino services offered under the brand "Vegas Aces" via vegaseces.com, including the dedicated UK-facing environment known as "Vegas Aces", collect, use, store, and share your personal data. It applies to all visitors to the website, registered players, and any other individuals who interact with our services, whether or not they complete registration.

The policy is designed in accordance with the UK General Data Protection Regulation ("UK GDPR") and the UK Data Protection Act 2018, and it is intended to be understandable while still legally robust.

Effective date: 22 January 2026

Who We Are

OBSERVE: The services accessible at vegaseces.com, including the Vegas Aces section for UK players, are operated by an offshore online gambling operator (the "Operator") that targets, among others, players from the United Kingdom as a non-GamStop casino. According to the information available to us, the Operator is associated with generic business registration in Costa Rica and/or a possible sub-license from Curaçao (gaming-curacao.com) and is not licensed by the UK Gambling Commission (UKGC).

EXPAND: As of January 2026, the website does not publicly provide a verified full corporate legal name, a specific company registration number, or a confirmed legal address. For the purposes of UK GDPR, the Operator acts as the data controller for personal data processed through vegaseces.com, including Vegas Aces.

REFLECT: Until a complete legal identity and address are formally disclosed on the website, you may contact our data protection contact point using the details below:

Data protection contact / DPO function: Data Protection Officer, Vegas Aces (offshore operator of vegaseces.com)
E-mail: support@vegaseces.com (please include "Privacy / DPO" in the subject line)
Website: https://vegaseces.com

What Personal Data We Collect

OBSERVE: When you visit or use vegaseces.com and the Vegas Aces services, we collect and generate different categories of personal data, depending on how you interact with the platform.

Identification and Contact Data

Full name, date of birth, nationality, residential address, postcode.
E-mail address, phone number, preferred language, country of residence.
Verification documents for KYC/AML: copies of ID, proof of address, payment instrument ownership proofs (e.g., redacted bank statements).

Account and Gameplay Data

Username, password (stored in hashed form), account settings, communication preferences.
Deposit and withdrawal history, balances, bonus usage, wagering requirements and their fulfilment.
Betting and game history, including games played, timestamps, stakes, wins/losses, session duration.

Payment and Financial Data

Payment method type (card, e-wallet, voucher, cryptocurrency where applicable).
Partial card details or tokenised identifiers as provided by payment processors (we do not store full card numbers in plain text).
Transaction IDs, currency, amounts, chargeback information, and related anti-fraud flags.

Technical and Log Data

IP address, approximate geolocation, device identifiers, browser type and version, operating system.
Log files, login timestamps, session IDs, language settings, referrer URLs.
Security-related information (failed log-ins, password reset tokens, suspicious activity indicators).

Behavioural and Usage Data

Pages and games viewed, clicks, navigation paths, time spent on pages, internal search queries.
Interaction with promotions and marketing campaigns, opening of e-mails, clicks on links.
Self-exclusion choices, deposit limits or other responsible gambling settings where available.

Cookies and Similar Technologies

Session cookies to keep you logged in and maintain your betslip or game state.
Persistent cookies to remember your preferences (language, region, interface settings).
Analytics cookies and tags to understand traffic and improve performance.
Advertising and tracking cookies or pixels (where consented) to measure campaigns and personalise offers.

REFLECT: Some data is mandatory to create and maintain your account (for example, identification data, certain payment data), while other data is optional or collected with your consent (for example, certain marketing and analytics cookies).

Legal Basis for Processing

OBSERVE: Under UK GDPR we must identify a lawful basis for each type of processing of your personal data.

Contractual Necessity

To register and operate your Vegas Aces player account on vegaseces.com and in the Vegas Aces environment.
To process deposits, bets, game outcomes, bonuses, withdrawals, and customer support requests.
To provide dispute handling regarding transactions, game results, and account operations.

Legal Obligations

To perform identity verification and age checks, and to comply with anti-money-laundering and counter-terrorist-financing rules applicable to the Operator's jurisdictions.
To keep records for accounting, tax, regulatory reporting, and potential audit purposes.
To respond to lawful requests from competent authorities, courts, or regulators.

Legitimate Interests

To protect our business, players, and third parties against fraud, abuse, chargebacks, and security incidents.
To maintain and improve the platform, user experience, and game performance through aggregated analytics.
To enforce our terms and conditions, including investigating suspected breaches or misuse.

Consent

To send you marketing communications by e-mail, SMS, or push notification where required by law.
To use non-essential cookies and similar technologies (analytics, advertising) on your devices.
To share data with certain advertising networks and affiliates for personalised offers, where applicable.

REFLECT: Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal. For residents of Mexico who access vegaseces.com, we also align with principles similar to those in the Mexican Federal Law on Protection of Personal Data Held by Private Parties (e.g., purpose limitation, proportionality, and data quality), in addition to UK GDPR.

Purpose of Processing

OBSERVE: We only process personal data for specified, explicit, and legitimate purposes.

Provision of Casino Services

Creating and managing your Vegas Aces player account on vegaseces.com.
Enabling participation in games, handling wagers, calculating outcomes, and crediting or debiting balances.
Providing customer support, troubleshooting, and complaint handling.

Risk Management, Compliance, and Security

Conducting identity verification, age checks, and ongoing monitoring to detect fraud or misuse.
Ensuring the integrity and security of our systems, including logging and analysing security events.
Complying with regulatory, tax, AML, and record-keeping obligations in relevant jurisdictions.

Service Improvement and Analytics

Analysing aggregated usage and performance data to maintain, optimise, and develop our games and website.
Testing new features and interfaces to improve the Vegas Aces user experience for UK players.

Marketing and Personalisation

Sending promotional offers, newsletters, and bonus information where you have not opted out and consent is required and obtained.
Personalising content, promotions, and recommendations based on your behaviour and preferences, where permitted.

REFLECT: We do not process personal data in a way